To Retain Your Best Employees, Invest in Your Best Managers
Updated: Jan 17
Originally posted on Harvard Business Review
By Erica Keswin
Managers are really having a moment. Between the Great Resignation, a lingering pandemic, employees demanding flexibility, skyrocketing mental health challenges, a looming recession, and general uncertainty, more and more employees are turning to their direct supervisors for direction and support. Unfortunately, managers aren’t always prepared to meet their moment because they’re woefully under-trained and overworked while tasked with leading their teams during heightened turbulence. To retain your managers — and the employees who report to them — you need to invest in their development. The author presents three ways to do it.
You may recall the iconic 2013 Gallup study that found that people don’t leave companies, they leave managers. While that research was conducted almost 10 years ago, the adage holds up today.